Services

What do we do?

We have certified experts who focus on telephony, voicemail, call centre systems:

  • In telephony, we can look to implement complex dial plan and integrate to vendor systems
  • In voicemail, we can look at capacity, performance and storage
  • In call centre, we can look at call flow and automation

Who benefits from us?

Our Unified Communication and Contact Centre solutions are for customers using Cisco technology in the finance, government, health, retail and public sectors:

  • In finance, we can offer consulting to develop technology road map
  • In government, we can offer consulting as a technology adviser
  • In health, we can offer implementation of technology
  • In retail, we can offer day-to-day support of technology
  • In public, we can offer resource

How do we do it?

Our process is simple and easy to follow:

  • Qualify Opportunity
  • Understand Requirement
  • Propose Solution
  • Identify Next Steps
  • Delivery Solution
  • Support Solution